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Twenty years of healthcare, and one strong opinion.

That most people do not need to leave home. They need someone reliable to arrive at it.

Shanika Perkins, founder and owner of Loyalty Residence Care

Shanika Perkins, founder and owner.

Who owns Loyalty Residence Care?

Shanika Perkins sitting with a client at home, holding her hand
Shanika Perkins with a client at home in Durham.

Shanika Perkins owns and runs it. It is independent and locally owned, based at 4804 Page Creek Lane in Durham, North Carolina, and she is personally involved in assessments and caregiver matching.

Shanika Perkins spent more than two decades in healthcare before starting Loyalty Residence Care LLC. Long enough to see the same pattern repeat: an older adult who could have stayed home safely for years ends up somewhere else, because the support that would have made home work never got organized in time.

Sometimes that is the right outcome. Often it is a scheduling failure wearing the costume of a medical decision.

Loyalty Residence Care was built to close that gap for families across Durham and the Triangle. It is independent and locally owned. It is not a franchise running a national playbook out of an office park, and the person whose name is on it is the person who comes to your assessment.

The work covers seniors, adults living with epilepsy, dementia, Parkinson's, or a physical disability, children with complex needs, veterans, and the family caregivers who have been carrying all of it alone.

What we hold ourselves to.

Loyalty is a schedule you can trust

The hardest part of home care is not the tasks. It is not knowing whether anyone is coming. We staff for consistency, and we tell you the truth when a shift changes.

One person, one plan

A care plan that fits a category does not fit a human being. We write yours around the actual routine, the actual house, and the actual preferences of the person living there.

Dignity is not a service line

The person receiving care has opinions about their own life. We ask them. We follow their lead on how they want to be helped, and on what they would rather do themselves.

How we hire, and why it is slow.

Every applicant consents to a criminal background check and to verification of three professional references before an offer is made. We would rather leave a shift unfilled than fill it with someone we are unsure about.

Matched on temperament, not just availability

Skill gets someone through the door. Whether a person is welcome in a home for six months is decided by something else entirely, so we weigh both.

The same caregiver, wherever possible

Continuity is the single most requested thing families ask us for, and the thing most agencies quietly fail at. We staff for it, and we tell you when we cannot.

About the agency.

Who owns Loyalty Residence Care?

Shanika Perkins founded and owns Loyalty Residence Care LLC, based at 4804 Page Creek Lane in Durham, North Carolina. She brings more than 20 years of healthcare experience and is directly involved in assessments and caregiver matching.

Is Loyalty Residence Care a franchise?

No. It is an independent, locally owned agency operating in Durham and the surrounding Triangle communities. The person who owns it is the person who answers the phone.


Start with a free in-home assessment.

We come to the home, look at the real situation, and give you a written plan. No cost, no obligation, and no pressure to decide on the spot.

Serving Durham, Raleigh, Chapel Hill, Apex, Garner, Clayton, Fuquay-Varina, Burlington, Greensboro, and Greenville, North Carolina.